Refunds Policy

Last updated:

April 1, 2024

Please read this Refunds Policy carefully.

24-Hour Refund Policy:

If you have booked online and prepaid the service and for any reason you are unable to hold your appointment, we would gladly give you a refund based on our financial & credit card processor service providers policies within 24 HOURS of the original time of purchase or booking. After 24 HOURS from the original time of purchase, we will not give you a refund and we will only grant you service credit. There is no expiration for this credit, and you can use it for any of our services. If we agree to grant you a refund after the expiration time (24 HOURS), it will result in a minimum charge of $40 or 25% of the service cost, whichever is higher. Please be aware that the amount you paid includes transaction fees (shown below) that will be deducted from the original payment and are NOT REFUNDABLE under any circumstances. Not agreeing to reschedule an appointment after there was inclement weather reported in your city on your scheduled day after the 24 HOURS, will mean that you are intentionally, whether accidentally or purposely, canceling the appointment, as we have offered an alternative option. For this reason, you will assume all fees mentioned above and below if we agree to grant you a refund.

PayPal Refund Policy:

A fee of 3.49% + 49 Cents will be deducted from the total you paid if you paid with Paypal. THIS IS A FEE CHARGED BY PAYPAL.

Stripe Refund Policy:

A fee of 2.9% + 30 Cents will be deducted from the total you paid if you paid with Stripe. THIS IS A FEE CHARGED BY STRIPE.

There is an additional 1% fee for international and currency conversion transactions.

72 HOURS Appointment Cancellation / Rescheduling Policy:

HITMEN AUTO DETAILING LLC has a 72 HOURS cancellation policy / rescheduling policy. If you cannot hold your appointment, HITMEN AUTO DETAILING LLC requires a 72 HOURS cancellation / rescheduling notice. Failure to provide 72 HOURS advance notice of cancellation will result in a minimum charge of $40 or 25% of the service cost whichever is higher, this also applies to same-day appointments that are canceled. A 72 HOURS cancellation / rescheduling notice is required because we not only miss your business on our agreed-upon time but also the business of potential customers who could have reasonably booked an appointment during your appointment slot.

Acceptance of Policy:

By booking online and offline, purchasing, or requesting our service in person or by phone you signify your acceptance of these policies. If you do not agree to these policies, please do not book online or offline, purchase, or make an appointment in person or by phone. Your continued use of our site following the posting of changes to these policies will be deemed your acceptance of those changes.

Contact Us:

Should you have any questions about our privacy practices or this Refunds Policy, or if you would like to exercise any of the rights available to you, please call us at 855.444.8636 or email us at services@hitmenautodetailing.com or mail us at 363 N Sam Houston Pkwy E, Suite 1100, Houston, TX, 77060, US.