Terms and Conditions of Service

Last updated: April 1, 2024

Welcome to the booking Website for HITMEN AUTO DETAILING LLC!

These terms and conditions outline the rules and regulations for the use of HITMEN AUTO DETAILING LLC's Website, located at https://www.hitmenautodetailing.com.

By accessing this Website, we assume you accept these terms and conditions. Do not continue to use HITMEN AUTO DETAILING LLC if you do not agree to take all the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing HITMEN AUTO DETAILING, you have agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, HITMEN AUTO DETAILING LLC and/or its licensors own the intellectual property rights for all material on HITMEN AUTO DETAILING LLC. All intellectual property rights are reserved. You may access this from HITMEN AUTO DETAILING LLC for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from HITMEN AUTO DETAILING LLC

• Sell, rent, or sub-license material from HITMEN AUTO DETAILING LLC

• Reproduce, duplicate or copy material from HITMEN AUTO DETAILING LLC

• Redistribute content from HITMEN AUTO DETAILING LLC

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. HITMEN AUTO DETAILING LLC does not filter, edit, publish, or review Comments before their presence on the website. Comments do not reflect the views and opinions of HITMEN AUTO DETAILING LLC, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, HITMEN AUTO DETAILING LLC shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

HITMEN AUTO DETAILING LLC reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant HITMEN AUTO DETAILING LLC a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of HITMEN AUTO DETAILING LLC; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to HITMEN AUTO DETAILING LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of HITMEN AUTO DETAILING LLC's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Booking Terms and Conditions

This Agreement explains our obligations to you (hereafter referred to as, “Client”, “Customer”, or “you”) and HITMEN AUTO DETAILING LLC (hereafter referred to as “HITMEN AUTO DETAILING LLC”, “contractor”, “technician”, “us”, “our”, or “we” ) and your obligations to us in relation to the service(s) you purchase. By using our service, you agree to the full terms of this agreement without modification by you. By using the services of HITMEN AUTO DETAILING LLC, you hereby agree to the following terms:

• Customers should remove all personal belongings, money, and other personally significant items from their vehicle prior to any type of detailing service.

• We cannot guarantee any firm times when accepting your booking.

• Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the detailing type based on the actual condition of the vehicle.

• We reserve the right to use any independent contractor to undertake your auto detailing and may need to change the detailer at short notice without penalty.

• Whilst every effort will be made to keep scheduled bookings to the requested arrival window, unforeseen circumstances may cause lateness and are done so without voiding our cancellation policy.

• We reserve the right to take debit or credit card details to secure the booking. Debit/Credit cards shall be processed by Paypal.com.

• We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and/or machinery or equipment failure.

• HITMEN AUTO DETAILING LLC will not accept any liability for any loss or damage to any personal property, including the vehicle being serviced, any belongings contained inside of the vehicle, or to the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise, please communicate your concerns with the technician.

• HITMEN AUTO DETAILING LLC or its staff do not accept liability for discharged batteries during or after the service has been completed. Please inspect your vehicle after the service is rendered to ensure all interior lights, headlights, or running lights have been turned off.

• All orders placed require address, package, and vehicle condition verification. Service requests are not guaranteed at the time of booking and may be canceled at any time at the sole discretion of HITMEN AUTO DETAILING LLC.

• HITMEN AUTO DETAILING LLC reserves the right to refuse service to anyone.

• HITMEN AUTO DETAILING LLC reserves the right to refuse or deny customer demands above and beyond the booked detailing.

• HITMEN AUTO DETAILING LLC will not tolerate any verbal or physical abuse towards any of its staff under any circumstances and will take the relevant actions should any such behaviors be encountered.

Communications

• HITMEN AUTO DETAILING LLC will send you email and SMS text messages to confirm your service request, provide information about the detailer matched to your job, and conduct a customer satisfaction survey after the job is completed.

• When your service request is received, your name, phone number, service address, and vehicle information will be saved to our database.

• HITMEN AUTO DETAILING LLC may call you directly regarding your scheduled service and/or conduct a customer satisfaction survey. In the event of a canceled request, we may call you to inquire about your reasons for canceling.

• All inbound and outbound customer service calls may be recorded for quality assurance.

• We may ask you where you heard about HITMEN AUTO DETAILING LLC to gauge our marketing strategies.

Debit & Credit Transactions

• We must have permission to hold a debit or credit card to secure a regular booking, and we will charge the card after each visit.

• We reserve the right to charge a debit or credit card the total amount of the booked service should the vehicles(s) not be available for cleaning, and the booking has not been canceled in advance (see cancellation policy)

Cancellation Policy

• We require 72 hours notice to cancel any booking/detailing service.

• Failure to provide 72 hours advance notice of cancellation will result in loss of your deposit fee.

• Same-day appointments that are canceled will also result in a loss of your deposit fee.

• The 25% deposit fee is non-refundable if the appointment is canceled within 72 hours of the start time.

• HITMEN AUTO DETAILING LLC reserves the right to take full payment if a booking is canceled on the day of the service without prior agreement.

• HITMEN AUTO DETAILING LLC reserves the right to alter or amend a booking time/date without penalty but, wherever possible, will let the customer know.

• HITMEN AUTO DETAILING LLC reserves the right to alter a booking or move a booking in accordance to its staff levels, weather conditions, and/or equipment failure without penalty to the company.

• Failure to be present at the time and location of the ordered service will result in a loss of your deposit fee.

Service Guarantee

• If there is a probable and clear cause that the service technician did not fulfill the package as ordered or there is clear evidence of poor craftsmanship, we will, at our cost, redo the uncompleted or unsatisfactory portion of the service.

• Cleaning or repairing the vehicle personally or professionally after the initial service without authorization from HITMEN AUTO DETAILING LLC before the start of the additional service, voids our Service Guarantee. Redos, refunds, or reimbursements will not be made after any unauthorized cleaning or repairs.

• Refusing a redo appointment for the unsatisfactory portion of your service limits any refunds to 20% of the value of your service.

• Failure to disclose at the time of booking any conditional issues that involve heavy stains, foul odors, human or animal biological waste, mold, mildew, chemical spills, chemical overspray, or any other hazardous materials voids our service guarantee. No refunds, redos or any additional work will be performed outside of the original package or estimate.

• Some issues may require services beyond those you initially requested. Refusing the services recommended by our customer service or your on-site technician may invalidate the service guarantee.

• Only services included in your order and additional services authorized by HITMEN AUTO DETAILING LLC are covered under our service guarantee. Any services not authorized by HITMEN AUTO DETAILING LLC are at the customer's own risk.

• Payment in full is due upon the completion of your service. Refusal or failure to pay for your service invalidates our service guarantee, and any redo services or discounts are at the sole discretion of HITMEN AUTO DETAILING LLC

• Any claims must be filed within 48 hours of the completion of the service by emailing (services@hitmenautodetailing.com). Pictures of the unsatisfactory portion of the service must be emailed to services@hitmenautodetailing.com within 24 hours of the claim being made.

Providing Feedback and Photos

• We ask for your feedback. Please send us an email at (services@hitmenautodetailing.com) and let us know if there are ANY concerns – good or bad.

• We also carry the right at the discretion of HITMEN AUTO DETAILING LLC to use pictures of your vehicle for marketing purposes and to publish them on our website (www.hitmenautodetailing.com) or any of our Social Media marketing outlets.

• Your personal information will not be shown in the photos.

Gift Certificates

• For payer verification purposes, Gift Certificates have a 48-hour holding period before they can be redeemed for services.

• Gift Certificates can only be used once per vehicle per service.

• Gift certificates cannot be combined or redeemed with any additional discounts, coupons, or promotions.

• The final price for services rendered may exceed the value of this gift certificate.

• Additional charges may apply to the redeemer if they choose a package that exceeds the cash value of their gift certificate.

• Additional surcharges for excessive pet hair, biological waste, other hazardous materials, larger vehicles, excessive damage, or other issues may apply.

• Gift certificates reflect a cash value. Prices for services may adjust due to seasonality, location, inflation, or demand.

• Any balances for services ordered are due at the time of service and do not include additional services, tax, or gratuity.

• In the event the redeemer is not covered by the HITMEN AUTO DETAILING LLC network, a refund will be issued to the original payment method used at the time of purchase.

• After 6 months of non-use, the gift certificate is non-refundable.

Changes

• HITMEN AUTO DETAILING LLC reserves the right to modify this statement at any time.

• Any changes to this Service Contract will be listed in this section,

• HITMEN AUTO DETAILING LLC does not make any commitment to update the materials.

• By using our services, you hereby understand that HITMEN AUTO DETAILING LLC does not guarantee any specific outcomes or results with our detailing services.

• HITMEN AUTO DETAILING LLC limits its liability to the total dollar amount of each job.

Agreement

I HAVE FULLY READ THIS DOCUMENT “HITMEN AUTO DETAILING LLC Terms and Conditions of Service” AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY. I FURTHER UNDERSTAND THAT BY BOOKING ONLINE/OFFLINE, MAKING AN APPOINTMENT BY PHONE, OR IN PERSON, I VOLUNTARILY SURRENDER AND DISCHARGE “HITMEN AUTO DETAILING LLC” AND ALL OF ITS AFFILIATES, MEMBERS, STAFF, AND REPRESENTATIVES FROM ALL CLAIMS OR CAUSES OF ACTION AND AGREE TO VOLUNTARILY GIVE UP OR WAIVE ANY RIGHT THAT I OTHERWISE HAVE TO BRING A LEGAL ACTION AGAINST “HITMEN AUTO DETAILING LLC” FOR PERSONAL INJURY OR PROPERTY DAMAGE.

Contact Us

If you have any questions about Terms and Conditions, You can contact us any time at:

By visiting this page on our website: hitmenautodetailing.com

By email: services@hitmenautodetailing.com

By phone number: 855.444.8636